Welcome to St Agatha Care
We specialise in connecting individuals who need care at home with experienced, self-employed care professionals, supporting both clients and carers every step of the way to ensure a smooth and successful relationship.
Our rigorous vetting process guarantees that every carer in our network is thoroughly verified. This includes confirming their identity and right to work, conducting enhanced DBS checks, and carefully reviewing their qualifications, skills, and previous care experience.
Our commitment doesn't end once we introduce the right carer. We provide ongoing administrative support to make managing your care arrangement effortless and straightforward. Plus, we offer practical tools and templates designed to help carers deliver the highest standards of care, fostering long-term, trusted relationships built on confidence and ease.
HOW CAN WE HELP YOU?
We help families find the right self-employed carer to meet their needs. The carers offer support across a range of services, including:
VISITING CARE
Companionship and assistance, as and when your loved one requires it.
LIVE-IN CARE
Bespoke personal care and companionship around the clock.
RESPITE CARE
Looking after your loved one while you take some time to rest and recharge.
NIGHT CARE
Assured comfort and safety for your loved one at night if needed.
pALLIATIVE
Giving support, care and comfort to your loved one at the end of life.
the process of arranging care
Getting started is easy — simply contact us by phone or email. Our first step is an initial consultation, usually over the phone, where we take time to understand your unique circumstances and support needs.
After this, we'll send you a registration form and arrange a home visit to conduct a more detailed assessment. During the visit, we can complete the registration form together if you wish, ensuring all relevant information is accurately captured. This helps us gain a deeper understanding of your needs.
Using the information gathered, we assess the level of care you require and carefully introduce you to a suitable carer or team of carers matched to your personality and preferences.
We understand the trust families place in us, and we're committed to delivering the highest standard of professional care. Once you select a carer, you retain full control over the service. Meanwhile, we provide ongoing support — handling administrative tasks and promptly addressing any questions or concerns to ensure your care runs smoothly.
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Please find some of our client and carer case studies here
INTRODUCTORY SERVICES WE PROVIDE:
- Assessing care needs and preferences to match appropriate carers and schedules.
- Vetting carers for suitability, qualifications, skills, and experience.
- Offering or signposting general (non-person-specific) training for carers.
- Checking in with clients to ensure satisfaction with the service.
- Replacing or introducing additional carers upon request.
- Helping employers of introduced carers manage invoicing.
- Assisting clients or representatives in clarifying care and support needs.
ST AGATHA CARE CORE VALUES
SAFETY
While we do not provide or manage care, we periodically review the carers we introduce to ensure they continue to meet our internal standards as self-employed professionals.
TRANSPARENCY
Our competitive pricing structure benefits both clients and carers, allowing self-employed carers to retain more of their earnings, while promoting continuity and ensuring high-quality care at a fair price for families.
ADAPTABILITY
Tailored to each client's needs, self-employed carers adapt their support to the individual's condition and personality — making a meaningful difference to their comfort and quality of life.
WHAT DOES HOME CARE INCLUDE?
Each care arrangement made through St Agatha Care is entirely personalised, with self-employed carers tailoring their support to the individual needs of the client.
This can range from companionship and conversation to more involved personal care and daily assistance — always shaped around the client's preferences and lifestyle.
A typical care arrangement may include:
Support to start the day
Mealtime assistance
Maintaining communication
Monitoring health and wellbeing
Prompting with medication
Help with running errands
Looking after pets and plants
Assisting with appointments
Ordering and collecting prescriptions
Shopping
Companionship and conversation
Continence care and assistance
Meal preparation
Light housework
Support with social activities
Help getting ready for bed
FREQUENTLY ASKED QUESTIONS
What is the carers’ employment status?...
All carers we introduce are self-employed professionals. We act as an introductory agency and do not employ or manage carers. Carers work directly with clients under a private agreement. While we assist with matching and administration, the carer is responsible for the care they provide, and clients oversee their own care arrangements.
How quickly can you arrange care?...
We understand that arranging quality care quickly is crucial—especially when someone is being discharged from hospital or needs urgent support at home. As soon as you contact us and share the care requirements, we begin working immediately to match you with suitable self-employed carers from our trusted network. In many cases, we’re able to propose potential options the same day.
What if my family member has specific medical requirements?...
We introduce self-employed carers who have experience and training in supporting individuals with a range of complex needs, such as advanced dementia, physical disabilities, or palliative conditions. While we do not provide or manage care, many of the carers in our network are trained in areas such as medication prompting or administration, and they can discuss their relevant experience with you directly to ensure a good match for your family’s needs.
What support do you provide after a carer is introduced?...
Our support continues long after the introduction. We assist with all administrative tasks related to the care arrangement, offer guidance on managing the relationship, and remain available to address any questions or concerns. Our goal is to ensure the care arrangement runs smoothly and to help resolve any issues quickly and effectively.
How do you verify or assess the training and experience of your carers?...
We conduct thorough checks to ensure all our carers meet the highest standards. This includes verifying their right to work, up-to-date DBS (Disclosure and Barring Service) checks, current care certificates, relevant qualifications, and work experience. We also check references from previous employers, confirm public liability insurance, and verify their Unique Taxpayer Reference (UTR) to ensure they meet self-employment criteria.
Can I change my carer if needed?...
Yes, you have complete control over your care arrangements, including the option to change carers if you feel your needs aren’t being fully met or if you simply prefer a different match. We are here to help facilitate the transition to a new carer that better suits your preferences.
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