familiarity and consistency of care

At St Agatha Care, we offer a personalised service for individuals seeking care in the comfort of their homes, from companionship to complex care needs. 

Grounded in strong family values, we firmly believe in the importance of maintaining one's independence and well-being by living at home, despite health challenges or aging.

We prioritise understanding your unique requirements, assisting with your  individual needs, and fostering meaningful, long-term relationships. The carers within our network are reliable and discreet, renowned for their qualities and values, and committed to delivering care with utmost compassion, dignity and respect. They are self-employed, fully insured and thoroughly vetted, providing you with peace of mind. 

About Us  

 

 

 

HOW CAN WE HELP YOU?

We take a holistic approach to health and wellbeing. In an industry of generalised and often restrictive services, we get to know our clients and tailor our support to best suit them.

 

 

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VISITING CARE

Companionship and assistance, as and when your loved one requires it.

 

Visiting Care 

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LIVE-IN CARE

Bespoke personal care, homemaking and companionship around the clock.

 

Live-In Care 

 

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RESPITE CARE 

Let our carers look after your loved one while you take some time off.

 

Respite Care 

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NIGHT CARE

Assured comfort and safety for your loved one at night if you need it.

 

Night Care 

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pALLIATIVE

Giving support, care and comfort to your loved one at the end of life.

 

Palliative 

 

 

 

 

 WHY ST AGATHA CARE?

We go beyond simple functional care, providing steadfast support throughout every facet of the care journey. This includes not only carrying out meticulous vetting and selecting suitable carers, but also managing the practical arrangements and daily administrative tasks associated with engaging a care professional, and offering additional services to facilitate individuals remaining at home. All of this aligns with St. Agatha Care's ethos of promoting familiarity and ensuring consistent continuity of care with the same carer.

What distinguishes us from other care agencies:

  • Consistent continuity of care with the same carer
  • Direct hiring of self-employed carers by you
  • Your autonomy in managing the care provided
  • Full administrative support throughout the care journey
  • Cost-effectiveness compared to managed care agencies
  • Growing network of outstanding caregivers
  • A culture anchored in empathy, transparency, open communication, and meaningful relationships
  • Additional services to enable individuals to remain independent at home, including maintenance, transportation, and hairdressing

 

 

 

ST AGATHA CARE CORE VALUES

The values of humility, respect and compassion form the heart of our approach. We see helping seniors live their lives to the fullest as our duty, by giving back to the community and helping those who have helped others.

We believe that everyone can appreciate the spiritual dimension that comes with one's senior years, whether they are religious or not. As such, while we hold Christian ethos dear to our approach, we respect all religious or non-religious traditions.

 

a young girl helping an elderly lady water some flowers

CONTINUITY

We understand that seniors enjoy consistency and familiarity, and this is a large reason why people consider home care to begin with.

We allocate one primary carer to each client and the same respite carer whenever possible.

an old man reading a book in a garden while drinking from a red mug

FLEXIBILITY

Our carers' services can range from weekly home visits to continuous 24-hour care, night care, respite care or post-hospital care.

Always built around the requirements and routine of our clients.

a care worker helping an elderly man with a walking frame walk along a path

ADAPTABILITY

No two people are the same.

Our carers tailor their services to the specific conditions and personality of their care recipient, making a tremendous difference to their quality of life and comfort. 

 

 

FREQUENTLY ASKED QUESTIONS

  Are your carers self-employed?...


Yes - This approach leaves you in control of the arrangements between you and the carer, who is employed directly by you. However, we will offer you on-going support and guidance to help you manage your care, such as the provision of templates for contracts between you and the carer, or any other necessary templates.

  How quickly can you arrange care?...


We and our network of carers understand how important it is to arrange quality care if someone is immediately being discharged from a hospital or in need of urgent support. As soon as you contact us and explain the care needed, we will start proposing potential solutions.

  What if my family member has specific medical requirements?...


We provide specialists trained in caring for those with advanced dementia or physical disabilities, ensuring a full spectrum of care. The carers are trained in the administration and storage of prescribed and over-the-counter medication, and can prompt the individual to take their medication, as well as administer it when there is appropriate consent.

  What is the process of arranging care?...


After an initial consultation to understand your circumstances and support needs, we will send you a registration form. With the information we receive from you and your registration form we will determine the level of care you are likely to require, as well as identify and introduce a suitable carer.

  How do you ensure the quality and trustworthiness of your carers?...


We have strong connections with the London community from The Philippines, where Sara lived when she was younger. She maintains a close relationship based on loyalty, trust and respect with every member of her team, making it a priority to ensure everyone is happy. Each carer is professionally and personally vetted. We assess their qualifications, experience, carry out background and reference checks and offer them access to courses to develop additional skills.

 

 

 

the process of arranging care

You can reach us by phone or email to initiate the process. Our first step is an initial consultation over the phone, during which we'll delve into your circumstances and support requirements. Following this consultation, we'll send you a registration form and arrange a home visit to further assess your needs and foster a deeper understanding, completing the form together if you desire. With the information gathered, we'll determine the level of care you're likely to require and introduce you to a suitable carer or team of carers tailored to your personality and needs.

We deeply value the trust families place in us, and it's our responsibility to deliver the highest standard of professional carers in the industry. Upon selecting a suitable carer, you'll have complete control over the service. We'll be with you every step of the way, managing all administrative tasks continuously, offering assistance with rota scheduling if required, and addressing any queries or concerns promptly. Should the primary carer become unavailable for any reason, we'll promptly assist in finding a suitable replacement.

Read some of our client and carer case studies here

Case Studies